Having the right procedures and IT systems are crucial to manage your stock and business needs.
At Big Web Warehouse, we provide fast, flexible and efficient services for all your warehousing and order fulfilment requirements.
Accuracy is the key for any fulfilment business. We are a consumer driven business that appreciates how important it is that your customer receives what they want, when they want.
Our process handling and warehouse management systems have both been designed to ensure each stage of the fulfilment operation is carried out with 100% accuracy in mind.
Our order fulfilment procedures
Goods Received
Goods received via haulage company
Goods booked into the system
Items moved onto a pallet
Pallet located in the warehouse
All products are received via our “Goods Received” area which is isolated from the main storage area. The key to any error-free stock control system is to accurately define the product at the point of entry to the building.
We undertake various checks both visually and systematically to ensure the correct information has been captured before the product is allowed to leave the “Goods Received” area. All data capture is carried out using our bespoke designed warehouse management system using mobile tablets. This means immediate data capture whilst standing next to the product.
Picking
We receive your order
Stock is allocated to the order
Picker goes to the location and picks the items from the pallet
Our warehouses are designed and laid out dependent on the type of product and all warehouses are barcode driven. System generated picking orders are created and issued to the operators mobile tablets in a computer generated efficiency order.
Not only is the operator provided with the product code, batch code and description but can also be issued a picture of the product to reduce the risk of any form of picking error.
If the products have barcodes these will be incorporated into the product details and used as our final verification in the order picking process.
Packing / Despatch
The picker leaves the items with the packer where the items are checked and packed
The packed items move along the conveyor to the despatch bench where they are consigned to the courier and despatched
Courier comes in and collects your order for shipping
All orders are collated in a dedicated packing area ready to be packed according to the individual order requirement.
Our warehouse management system will electronically inform the packer of the packing requirements and shipping method to ensure that the order is fulfilled to the customer specification.
Our systems fully integrate with all carrier software which makes for a seamless transaction.
Delivery tickets can be generated bespoke to the individual customer with logo, address details and return information so as far as the consumer is concerned the package has come from your own warehouse.
Why Choose Us?
Big Web Warehouse offers a variety of solutions that are flexible for any warehousing requirements you may have.
We are experienced in helping clients amend their products, with over 24 years of experience, we have seen it all.
Our procedures have helped us grow by ensuring a high level of accuracy and using our bespoke WMS we can ensure your customer will receive exactly what they asked for.
Our 250,000 square feet of space gives us endless options to optimise your project and maximise efficiencies.
What makes us stand out?
Frequently Asked Questions
Still have questions?
To put it simply, we can offer flexibility that other companies cannot offer. If you have a bespoke procedure we will work with you to integrate our processes.
Our bespoke system lays the foundation, teamed together with processes that have been perfected over the last 20 years and a team dedicated to providing brilliant customer service regardless of their size or scale.
We don’t offer off the shelf pricing, with flexibility at the core of everything we do, our pricing is the same. Why not get in contact with a member of our team who will be able to help you.
We welcome all visitors, just pop us a call to let us know and we will put the kettle on!
Request Your Free Quote
We want to give you the best possible value for your business, so we don’t offer standardised, off-the-shelf pricing. We offer tailored solutions to suit your specific needs.
Alternatively please either call us on 01733 405100 or email hello@bigww.co.uk.
